This is part one in a multi-part series on usability issues with fast food eCommerce websites. We visited fast food restaurants to test how real-life users experience ordering through their websites.
In each part, we'll highlight the usability problems (and possibly some successes) we discovered while performing guerrilla user testing(1) at popular fast food restaurant locations.
We'll also offer suggestions on improving each website for higher conversions and customer satisfaction.
Marc Madjaric
Product design is a necessary part of the product development process. Although design might necessitate some level of creativity and an understanding of visual arts, design and art are not synonymous. Where arts are meant to express, designs are meant to function. This post explains the basics of creating a high quality product design.
Eileen T. Ward
The redesign of the CanJS website required a way to create a fixed header and a fixed flexible sidebar that adjusts its width based on its content. The main content container also needed to flex to accommodate more (or less) sidebar content.
Here's a layout hack using Flexbox for creating your own HTML template with:
Luca Wistendahl
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